Contact

You should receive an order confirmation email within the hour. If you have not received your order confirmation email after 24 hours, please contact us via the 'send us a message' form. If you have an account, you can login to see the status of your order.

We will be happy to change the shipping address for you order. Please contact us via the 'send us a message' form or email with your order number and the updated address ASAP, as we are only able to make changes to your order if it has not yet entered the packing process.

Yes, but this is only possible if your order hasn't been dispatched. Please contact us via the 'send us a message' form or email and supply your order number.

Yes, we offer standard and express shipping options to most countries. You can view the shipping options before you proceed to the checkout and pay for your order. For more information about international shipping click here

Once your order has been fulfilled, you will receive an email with your tracking information.

Yes! You can find our full returns policy here including returns address.

At this time we are not able to offer exchanges. We recommend requesting a return for the item you'd like to return and placing a new order for the new item. Once your return is received and processed, you will receive a refund back to your original payment method.

We use Royal Mail for all UK deliveries and international standard deliveries. The Royal Mail delivery option is a cheaper service that passes your parcel to your own country's domestic postal service. International express deliveries are sent via DHL and Fedex.

Yes! Register for an account by clicking the profile icon at the top right of our website and enjoy the following benefits:

• Track your orders and review past purchases
• Save your addresses for quicker checkout
• Manage your account details, address book and email preferences

Open a customer account and opt into email marketing communications or subscribe to our newsletter and you'll be the first to hear about exclusive offers and sales — including discounts.

Please contact us immediately, within 48 hours of receiving your order, via our contact us page. Please provide us with your order number and photos of the damaged product(s).

We do not have a store that you can visit. We are based solely online. Please do get in touch with any questions.